Factuality is the compromise between the reality that human beings have no access and subjectivity. Any legal analysis must be based on factuality as good as possible, whether it concerns litigation or agreement, under threat of failure.
The Psychism is all cerebral and intellectual phenomena that concern the mind, spirit, decision making as well as attitude and behavior management of humans. To judge, one must first understand before interpreting, under threat of committing an injustice.
Communication is the act of communicating, establishing a relationship with others, to convey something to someone. Communication is the Act of Sharing. Until you shared information with another person, you have not yet communicated. To communicate, you need to adopt a common understanding.
The Art of Refusal
Know how to refuse without breaking or without offending in order to live and to act freely.
Etymologically, negotiate means to stop saying no. Know how to negotiate, is to bring the listener to stop refusing.